Getting Started with the Haulio Connectivity System (HCS)
The Haulio Connectivity System (HCS) allows hauliers and controllers to easily communicate and manage their fleet and drivers. Read on to learn how you can quickly get started!
For Drivers
1. Download the app
In the Android Playstore or Apple Store, search for “HCS” or “Haulio“. Alternatively. you can access the app via the links below:
2. Register an Account
In the app, click on “Register” to get started on the registration process. Fill in the information accordingly.
3. Ask your controller to pair with you
Request for your controller to pair with you via the Haulage Operations Platform. Once a request is sent, click “Accept” to accept the pairing.
4. Chat
Upon successful pairing, you can chat with your controller or receive PSA messages via the Chat button.
5. Chat and PSA Functions
Within the Chat function, you can communicate with your Controller via text.
To access PSA functions, click on the red “PSA” button within the Chat.
For Controllers
1. Add your Prime Mover
After logging into Haulio’s Haulage Operations Platform (HOP), under the “Master Data” tab, click on “Prime Mover“.
You can add your prime movers by clicking on the red “Add New Prime Mover” button at the top left.
Video Guide
Want to follow visually instead? Click to watch the video guide on "How to Add a New Prime Mover".
2. Add your Drivers
Next, under the “Master Data” tab, click on “Drivers“.
Click on the red “Add New Driver” button at the top left to add your drivers.
Search for your drivers using their phone number.
Video Guide
Want to follow visually instead? Click to watch the video guide on "How to Add a New Driver".
3. Assign a Prime Mover to your Driver
Next, under “Master Data” > “Drivers“, go to your driver’s profile to assign the prime mover accordingly.
4. Change your Communication Type to Haulio on Portnet
Next, log into your Portnet account to change your communication type to “Haulio”.
- Click on “Update / Delete” under Trucking Services > Resource Management > Vehicle.
- Click on “Search” and select the vehicle.
- Change the “Communication Type” to “HAULIO“.
FAQ
1. It’s been some time since I last logged in and I’ve forgotten my password. How can I retrieve it again?
- No worries! Go into and click on “Forgot password”. You will receive an email to reset your password.
2. What is the Haulage Operations Platform (HOP) and the Haulio Connectivity System (HCS)?
- The Haulage Operations Platform (HOP) is a cloud-based platform that allows you to manage your fleet and plan trips for your drivers.
- Conversely, the Haulio Connectivity System (HCS) is a mobile app for your drivers to communicate with you, with additional features like trip forms and GPS tracking. Get in touch if you’d like to find out more!
3. Is the Haulage Operations Platform (HOP) and Haulio Connectivity System (HCS) free of charge?
- The basic HOP and HCS is free of charge. However, the PSA messaging function will be payable. Get in touch with us if you’d like to find out more!
Get In Touch
Questions? We’re happy to help! Get in touch via the form below and we’ll get back to you as soon as possible.
